Privacy Policy
Effective Date: 15 Jan 2025
Jules Nature Artist (ABN 22 445 283 486), operated by sole trader Julie Lawson ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect personal information necessary to provide our products and services. This may include:
Personal details: Name, email address, phone number, and postal address.
Transactional information: Details about purchases, including payment information.
Technical data: IP address, browser type, and usage data when you visit our website.
Communication data: Feedback, enquiries, and correspondence through email or our website.
We collect personal information directly from you when you:
Purchase artwork or services.
Subscribe to newsletters or updates.
Contact us via email at hello@julesnatureartist.com or other means.
Interact with our website.
2. Use of Personal Information
We use your personal information to:
Fulfil and deliver your orders.
Communicate with you about our products, services, and promotions.
Respond to enquiries and provide customer support.
Improve our website and user experience.
Comply with legal obligations.
We may also use your information for email marketing, but only with your explicit consent.
3. Disclosure of Personal Information
We do not sell or share your personal information with third parties except as necessary to:
Fulfil your orders (e.g., sharing shipping details with postal or courier services).
Process payments (e.g., using secure payment gateways).
Comply with legal requirements or enforce our terms and conditions.
We may share data with service providers who assist us in website hosting, email distribution, or analytics, ensuring they comply with strict confidentiality and data protection obligations.
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
Secure servers and encrypted payment gateways.
Password-protected systems.
Regular monitoring and updates of security measures.
While we strive to protect your data, no online transmission can be guaranteed as 100% secure. By using our services, you acknowledge this risk.
5. Access and Correction
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate, incomplete, or outdated information.
To make a request, please email us at hello@julesnatureartist.com. We may require proof of identity to process your request.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to:
Improve functionality and user experience.
Analyse website traffic and usage patterns.
You can disable cookies through your browser settings; however, this may affect your experience on our website.
7. Third-Party Services
We use third-party service providers such as Squarespace for e-commerce and payment processing. These providers have their own privacy policies. We recommend reviewing their privacy policies to understand how your data is managed.
8. Direct Marketing
We may send you promotional emails or newsletters if you have opted in. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us at hello@julesnatureartist.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us:
Jules Nature Artist
Email: hello@julesnatureartist.com
Address: 47 Discovery Drive, Moonee Beach, NSW 2450, Australia